We have laid out the legal information on this page in the following sections:

• Statement
• Terms & Conditions
• Notice & Disclaimers
• Security Information

Privacy statement

dreamweaver and Valucci Designs Ltd ("we", "us" and "our") take your privacy very seriously. We work hard to make sure that we only use your information in the ways that you want us to. This Privacy Statement explains what information we collect on the dreamweaver website at www.dreamweaverclothing.com (the "Website"), how and when it is collected, what we use it for now and how we will use it in the future. If you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Statement please contact us at mail@dreamweaverclothing.com

Unsolicited email contact

Nobody likes being bombarded with junk emails in their inbox. We will only ever send you marketing messages if you have chosen to receive them from us. If you opt in to receive our mailings we promise not to overdose you with junk emails, and will only send you details about items and promotions which we think will be of interest to you. If you decide that you no longer want to receive our emails you can unsubscribe at any time by logging into your account, clicking on My Details, unchecking the Opt Out check box and clicking on Update.

We will never sell your details to an unconnected third party for marketing purposes.

Website Security

When you shop at our Website we use a 128-bit SSL encrypted secure internet connection to protect your payment details. Your computer should automatically allow the opening of the secure connection when you place your order. This means that all the details you supply and any responses are encrypted before they are sent over the internet

How we use your information

When you place an order with us we collect certain information which is required to allow us to process your transaction. This includes your personal details, order details and details of your address(es).

We will use this information to process your transaction and despatch your order.

We may at times ask for other details, for example product size and category preferences, age and any special dates (such as birthday and anniversary). These details will be used for profiling and marketing purposes. Providing us with this sort of information is entirely voluntary.

You can choose to sign up for our newsletter and to receive other marketing communications from us. By asking to receive this information you consent to receive marketing communications from us using any contact method which you have provided us with, including by post, email, SMS, MMS and telephone.

On occasion we may ask for feedback from you about the usage or services our Website provides to help us develop and improve it further.

For quality control and training purposes, we may monitor or record your communications with us.

We will keep your information for as long as is reasonably necessary for these purposes.

Data Protection

We agree to at all times comply with the standards, procedures and requirements of UK data protection laws to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.

We may have to pass your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, however, we will (where necessary) always put a contract in place to ensure that your information is properly protected.

Other people who might use your information

In order to process your order and deliver your purchases to you we may have to pass your information to some of our service providers. This includes the companies who handle our order despatch service and our delivery company. Your contact telephone number will be passed on to our courier company who may contact you by phone or text message in order to update you on the delivery date or time of your order.

We will only provide these companies with the information which they need to carry out their jobs. They will only be allowed to use your information in the way in which we tell them, and they will not be entitled to use it in their own right.

We may on occasion notify you by e mail about changes to our terms and conditions, or other important changes to our Website or our service.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. We may disclose your address and post code details to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information for the purposes of fraud prevention it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure below.

We will not pass your information to any third parties outside of dreamweaver, except where required to do so as a part of the sale, disposal or transfer of our business.

Updating your personal details

We want to make sure that the information we hold about you is correct and up to date at all times. You can at any time amend or update your information by logging into the My Account are of the Website and amending your details as appropriate.

You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee).

Cookies

In order to improve your experience when shopping on the Website we use cookies.

A cookie is a piece of information our Website will place on your computer’s hard drive that can track your movements while you are on the Website, it will also recognise you when you visit our Website again.

Cookies are stored in order for us to continually improve our Website and provide a better on-line shopping experience for you. They are mainly used for marketing purposes, but they are also used to tell us what country you are coming from so we can make sure that prices are displayed in the correct currency and pages in the correct language.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at www.AboutCookies.org. However, please note that if you disable the use of cookies on your computer, you will not be able to shop on our Website.

Changes to this Privacy statement

This Privacy Statement may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.

Terms and Conditions

These are the terms and conditions which apply to your purchase of clothing, accessories and other goods ("Goods") from the Reiss web site at www.reisse.co.uk (the "Website").

The Website and Goods are provided by Valucci Designs Ltd a company registered in England under number 2422026with a registered office at First Floor, 22 Stephenson Way, London, NW1 2HD ("we", "us", "our"). When we refer to "you" and "your" we mean the user of the Website and purchaser of Goods.

These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase Goods from us. You should read these terms and conditions carefully before buying anything from this Website.

We reserve the right to change the terms and conditions under which the Website and the Goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Website. You should check the terms and conditions posted on the Website periodically to ensure that you are aware of and comply with the current version.

If you have any questions about the terms and conditions, the Goods or the Website please email us a

Information about the Website and the Goods

This Part sets out some terms about information on the Website, descriptions of Goods and how you use the Website.

Separate Notices and Disclaimers apply to your use of the Website. By accepting these terms and conditions you also agree to the Notices and Disclaimers.

We try to make sure that all information on the Website, including descriptions of our Goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the Website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of Goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the Website.

You should bear in mind that buying clothing and accessories over the internet provides a different shopping experience to buying in-store. In particular you acknowledge that:

• the colours which are shown for the Goods on the Website will depend on many factors – including your display settings;
• all sizes and measurements are approximate;
• all Goods are subject to availability - we may not be able to supply your order;
• any delivery estimates given on the Website or by email are estimates only;
• the Goods and promotions which are offered on the Website may not be available in-store, and vice-versa.

You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.

Purchasing Goods Online

This part sets out some terms which apply to your purchase of Goods from us through the Website.

You make an offer to purchase a product from us (your "Order") by completing the staged process on the Website as set out below:

• Adding product to your shopping basket
• Enter Login details
• Enter address details
• Enter payment details
• Confirmation of order

Your Order only constitutes an offer to purchase Goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your Order contains a series of offers for each product individually. On receipt of your Order, we will send you an Order acknowledgement email to the email address which you provide in the Order process. This Order acknowledgement email will contain your Order number, details of the Goods ordered and a delivery estimate. Note that this email is only to acknowledge that your order has been received, and is not acceptance by us of any offers to purchase Goods.

We must receive full payment of the price of the Goods before we can accept any offers. Where you select to pay by credit or debit card we will process the payment at the time of preparing your Goods for despatch.

An offer made by you to purchase a product shall only be deemed to be accepted by us when we despatch that product to you and send you an Order despatch email which includes details of the product. We reserve the right to refuse any offers in an Order prior to acceptance. If a product is not available we will include details of the unavailable product in the Order despatch email. A product which is not available will not be included in the contract for a product which is despatched.

All prices and charges on the Website are in UK pounds sterling or euros. Delivery charges may apply and these will be displayed in the order process. All prices are, unless otherwise stated, inclusive of VAT and other applicable taxes.

Returning Goods

This returns section sets out the terms which govern your right to return any Goods that you do not want to keep.

Goods purchased online can only be returned via the following process below.

You can, at any time within 14 days of receiving Goods from us, cancel your contract and return any Goods to us.

When we deliver your Goods to you we will include a returns slip, and information on how to return Goods to us. If you want to return any items you must complete the returns slip and enclose this with the items you are returning.

You must then, within 14 days of receiving the Goods post them in a securely wrapped parcel to Dreamweaver Returns Department, 84 Commercial Rd, London E1 1NU. Once you decide to return the Goods you must not use them and must take reasonable care of them while they remain in your possession. The Goods must be returned to us intact, undamaged as soon as reasonably possible.

We will refund to the payment card the price paid for the Goods returned to us within 5 working days of your notice of cancellation.  Delivery charges will only be refunded in the event of faulty goods or items sent in error.

Your rights under returns section are in addition to the cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000. If you wish, you may notify us at mail@dreamweaverclothing.com that you wish to cancel your contract before the end of the statutory cancellation period (7 days from the day after you receive the Goods). You must then return the goods to us along with the returns slip as above.

Nothing under these terms and conditions affects your statutory rights.

General terms relating to our relationship with you

This section sets out some general terms that govern our relationship with you and purchases by you.

We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment.

All notices which we need to give to you under these terms and conditions will be sent by us to your registered e-mail address.

These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the Goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may only be varied where separately agreed in writing between you and us.

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.

Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of your country of domicile, the interpretation, construction, effect and enforceability of these terms and conditions shall be governed by English Law, and you and we agree to submit to the non-exclusive jurisdiction of English courts for the determination of disputes.

Notice and Disclaimers

These notices and disclaimers govern your the use of the dreamweaver website, available at www.dreamweaverclothing.com, (the "Website") which is offered by dreamweaver ("we", "us" and "our").

We endeavour to ensure that the information on the Website is accurate and helpful at all times. However, we cannot ultimately warrant the accuracy of any information and cannot be held liable for any use or reliance you may make of or put on it except as specifically agreed with us in any further agreement we may make with you in writing.

We endeavour to ensure that the Website operates properly at all times, but we make no warranties as to the availability or accessibility of the Website, and (save as otherwise set out in these notices and disclaimers) we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the Website.

Any link (be it a hypertext link or other referral device) used on the Website is provided solely for the use and convenience of the visitor. The link does not represent any endorsement or recommendation by us and does not mean that we have any association with the linked website. We are not responsible for the content of any websites that have links with the Website or for the legal consequences of your entering into any contracts with the third parties that provide these linked websites and we do not accept any liability for any loss, damage, expense, costs or liability whatsoever incurred by you as a result. We will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses such as loss of profit) which you may incur as a result of any event beyond our reasonable control (including without limitation any failure of transmission, communication, computer or other facilities or your inability to access the Website for any reason or any failure, error or delay in the sending or receiving of any notice or communication or instruction through the post or any electronic medium).

Nothing within these conditions operates so as to exclude, limit or restrict our liability for death or personal injury.

Where you deal as a consumer, nothing in the above exclusions affects your statutory rights.

All Intellectual Property Rights and goodwill in or relating to the contents of the Website belong to either ourselves or to our suppliers.

In particular, the trade marks displayed are registered and nothing contained in these conditions or the Website should be construed as granting by implication, estoppel, personal bar, or otherwise, any licence or right to use any of the trade marks without our permission. However, copying and printing of those web pages which contain the trade marks is permitted within the scope of the licence contained at below.

You may download to a local hard disk and print extracts from the Website solely for personal, non-commercial use. You may also recopy downloaded extracts to others for their personal, non commercial use.

You may not reproduce part or all of the contents of the Website in any form unless it is for personal, non commercial use.

You may not copy or otherwise incorporate into or store in any other Website, electronic retrieval system, publication or other work any of the content of the Website in any form (whether hard copy, electronic or other).

You may not frame or link to the Website or any part of it without our express permission.

The interpretation, construction, effect and enforceability of this agreement shall be governed by English Law, and you and we agree to submit to the jurisdiction of the English courts for the determination of disputes.

Security Information

When you shop at our Website we use a 128-bit SSL (Secure Sockets layer) encrypted secure internet connection to protect your payment details. Your computer should automatically allow the opening of the secure connection when you place your order. This means that all the details you supply and any responses are encrypted before they are sent over the internet.

You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.dreamweaverclothing.com in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.

Important

We will never ask for a customer to confirm any account or credit card details via email and if you receive an email claiming to be from reiss.co.uk asking you to do so then please ignore it and do not respond.